Keep IT Staff Out Of Printer Maintenance

IT people have more business-critical work on their plate than supporting and maintaining a fleet of print devices.

Your IT staff possess a variety of specialized skills that help your company develop, sustain company networks, keep databases and software up to date, and even serve as an internal help desk when technical problems crop up. So why burden them with managing print processes, supplies, and repairs?

A busy IT staff should not waste their time, or skills, on routine tasks like toner replacement and paper jams, yet statistics indicate that up to 50 percent of internal help desk calls are printer-related in some organizations.

What’s The Real Cost Of Trying To Manage Your Printers In-House?

Does anyone on your staff have the expertise and time to maintain your copiers and other office equipment? At some point, you need to ask yourself how much that time worth. What’s the cost of your IT staff’s time?  Your customers’?  Other employees?

You might be able to estimate a budget for routine maintenance, but repair costs are a significant variable. Supplies are subject to waste, under/over ordering or even duplicate orders, at fluctuating market prices.

In fact, most companies don’t realize they’re spending between 1-3% of their annual revenue on print costs. Experts agree that corporate printing is one of the top five operating expenses today, but according to a Gartner Group study, most organizations underestimate their printing costs by up to 40%.

How Can You Manage Your Printer Fleet Effectively?

Managed Print Services (MPS) provide visibility and control of your printing environment, helping your organization to reduce costs and waste while improving productivity. An MPS program will also optimize your output processes, streamline the number and location of your devices, implement software solutions for convenience and security, and provide ongoing management of all repairs and supplies. Best of all, you get a simple easy-to-budget-for fixed cost with clear and concise monthly reports. Quite simply, MPS will proactively manage all print related activities so that your staff can focus on what you hired them to do.

Did you know that up to 50% of help desk calls are printer related?

Managed Print Services Keep IT Staff Out Of Printer Maintenance

Help your IT department stay focused on their job by instating a Managed Print Service from Conway. An optimized print fleet begins with a 360 assessment of your company’s needs versus existing technology. We can help you keep your workplace productive while making the most of your budget.